Growth, Retention & Monetization
Case Studies from Media, SaaS, Telecom & D2C
At Growth Nordic, we help businesses turn commercial complexity into clarity and results. The following case snapshots highlight how our strategic work in industries like media, telecom, SaaS, e-commerce, and consumer services led to measurable impact — from churn reduction and monetization optimization to accelerated go-to-market execution.
Growth
Media
Challenge:
The client was looking for ways to accelerate growth but lacked clarity on how to scale beyond existing channels. Their current go-to-market model had reached a plateau, and internal resources were stretched.
Our Role:
We identified strategic partnerships as an untapped growth lever. We built the commercial partnership model, segmented the market to find the highest-potential partner types, and designed a GTM strategy with incentives, messaging, and operational setup. We also supported the initial execution and partner activation.
Outcome:
→ New scalable growth path unlocked through partnerships
→ Partnership framework implemented across 3 segments
→ First deals signed within 6 weeks, generating early-stage revenue.
Telecom
Customer Base Monetization
Challenge:
The client, a major telecom operator, was facing slowing revenue growth despite a large subscriber base. Customer journeys were fragmented, and cross-sell efforts lacked structure — leading to missed monetization and declining loyalty metrics.
Our Role:
We conducted a diagnostic of the full customer lifecycle, focusing on moments with high retention and upsell potential. Based on behavioral data and customer value segmentation, we defined and prioritized key journeys – including onboarding, usage education, upgrade triggers, and contract renewal flows. The aim was to strengthen long-term engagement and increase average revenue per user (ARPU) through relevant cross-sell logic.
Outcome:
→ Prioritized and orchestrated customer journeys tied to lifecycle value
→ Engagement and retention improved in high-value segments
→ Upsell uplift in targeted journeys
→ ARPU increased through improved bundle logic and timing
Diversifying
Partnerships
Challenge:
The client was looking for ways to accelerate growth but lacked clarity on how to scale beyond existing channels. Their current go-to-market model had reached a plateau, and internal resources were stretched.
Our Role:
We identified strategic partnerships as an untapped growth lever. We built the commercial partnership model, segmented the market to find the highest-potential partner types, and designed a GTM strategy with incentives, messaging, and operational setup. We also supported the initial execution and partner activation.
Outcome:
→ New scalable growth path unlocked through partnerships
→ Partnership framework implemented across 3 segments
→ First deals signed within 6 weeks, generating early-stage revenue
“ What stood out immediately was Growth Nordic’s deep commercial experience and ability to simplify complexity. Their process created structure, and gave us a clear roadmap to move from idea to execution — with full team alignment.”
CCO
Telco
“We didn’t need just another strategy deck — we needed clarity and action. Growth Nordic gave us both. Their step-by-step process, hands-on working sessions and ability to translate best practice into real business decisions made a huge difference.”
CMO
Media
“Growth Nordic brought sharp thinking, a pragmatic mindset, and world-class knowledge of what actually works. Their frameworks gave us the ‘how’, not just the ‘what’. Within weeks, we had a strategy we believed in — and could act on.”
CCO
Telco
